BUSINESS OPERATIONS MANAGER
Helping growing
businesses run smoother,
faster, and more efficiently.
As your Business Operations Manager, I help organize client communication, projects, inboxes, and daily operations, so your business can grow without the chaos.
Working with service businesses across the UK, Spain & the USA
01
48h from first message to a clear proposal. A senior operations partner, without the overhead of a full-time hire.
UK · Spain · USA · LATAM
Google Workspace · Gmail · Google Calendar · Slack · ClickUp · Asana · Monday.com
Notion · Trello · Calendly · HubSpot · Zoom · Microsoft Outlook · Google Meet
THE CHALLENGE
Is your business growing faster than your operations?
As businesses grow, so do the daily challenges, it’s easy for important things to slip through the cracks. That’s where I come in.
01
More emails, more requests
Client communication multiplies faster than any one person can keep up with.
02
More meetings, more moving parts
Every new client and project adds another thread to track manually.
03
More projects, more follow-ups
Without a system, tasks and deadlines start to slip through the cracks.
HOW I HELP
The operational partner behind your business
Making sure everything keeps moving while you focus on growth.
WHO I WORK WITH
Built for growing service businesses
MY PROCESS
From first call to daily operations
01
Discovery Call
We discuss your business, current challenges and goals.
02
Business Assessment
I review your operations and identify opportunities to improve efficiency.
03
Setup & Organization
I organize workflows, communication and project systems.
04
Daily Operations
I become part of your day-to-day business operations.
05
Continuous Improvement
We refine processes as your business continues to grow.
Since working with Ivana, nothing falls through the cracks anymore.
— Sarah Mitchell, Creative Studio Owner
WHY IT WORKS
Why business owners work with me
- Better organization
- Faster communication
- Reliable follow-up
- Improved client experience
- Clear priorities
- Organized workflows
- Reduced administrative workload
- More time to focus on growth
A B O UT
Hi, I’m Ivana.
I help service businesses create structure behind the scenes
by organizing projects, client communication, inboxes and
operational workflows.
My goal is simple: give business owners the freedom to focus
on growing their business while I help keep everything
organized and moving forward.
FAQ
Frequently asked questions
L E T ‘ S TA L K
Ready to bring more organization to
your business?
Let’s simplify your operations, improve communication and
create systems that support sustainable growth.
Business Operations Manager helping service businesses stay organized and grow with confidence.
NAVIGATE
CONTACT
hello@ivanavaldez.com
+58 412 350 1677
Mon–Fri, 9am–6pm EST
FOLLOW
LinkedIn
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